0121 445 0386 FREE SHIPPING TO UNITED KINGDOM hello@fragrancegq.com

Delivery Policy

All orders are shipped within 48 hours Monday – Friday 9am – 3pm (excluding bank/public holidays).

We use Royal Mail to deliver our orders. We primarily deliver to the UK, however if you would like to enquire about overseas shipping, please get in touch via our contact page or email us and we will do our upmost to assist.

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.


If there is a rate charge for the shipping of your order, it will be based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.